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    AC Question
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    Unhappy Hancom Word 2014 July download - now program won't work

    I downloaded the new version on 7/29/14 onto to my Galaxy Note Pro 12.2 and now the program no longer works. I open a file and it tells me "unfortunately Hancom Office Word 2014 has stopped." I need this program to do my job! Can I revert to previous version or can anyone tell me how to fix???
  2. #2  

    Default Re: Hancom Word 2014 July download - now program won't work

    Welcome to Android Central! Did the new version ever work? Was this the first time you tried to use the new version?

    Try going to the App Manager, select Hancom, and Clear Cache/Clear Data, then Force Stop. Now try again.

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