Could not open play store

[AC Question]

My mobile is galaxy s advance.When i am trying to open play store they are telling me to redeem it by showing my g mail ID.But I dont know the code. What to do?

 

[B. Diddy]

Welcome to Android Central! What do you mean they tell you to redeem it by showing your Gmail ID? Can you show us what that request looks like? Is it asking you to sign in with your Google account password? Do you remember your password? Is this your phone?