Dropped calls, voice dialer related?
I have a Google Nexus 5 and prepaid T-mobile account. Everything was fine until 3 or 4 days ago and now 3 strange things keep happening. I assume they are somehow related, but who knows? First, I constantly have dropped calls when using my blue tooth head phones. I can never complete a conversation, this morning 2 attempts and I never reached 60 seconds into the conversation. I am not touching the phone at all when it happens and I live in the center of a major city so I am not hanging up and I have plenty of signal. Also, when I am doing normal stuff, with my earphones on, I get sporadic alerts in my ear that say "EQ changed". Don't know wtf that means or why it is happening. Also, the voice dialer, (which I have never used), keeps popping up saying that it didn't catch that and to say the name again of who I wan to call. I am NOT trying to call anyone! I assume the microphone is picking up random noises and mistaking it for me trying to make calls with the voice dialer function. Like I said, I've never used that, and in fact, I don't even see that app on my phone, don't know how to use it or disable it. All of these things started happening about the same time a few days ago, rendering my phone essentially useless. T-mobile made me jump through hoops for 15 minutes and finally told me I have to do a hard reset. They offered no explanation for the problem, just a solution, that will cause me more trouble and may not even address the issue. Does anyone know how to fix this? Thanks.