1. AC Question's Avatar
    I use the finger scanner to unlock my phone, I can't remember the alternative password and my phone is asking for the alternative password. Normally once you try and unlock the phone using the finger scanner it says either ' scan your finger ' or you can just click on to ' alternative password ' and type it in. It no longer gives me an opinion to scan my finger. I've tried turning it on and off and again and I restarted it - nothing has worked how can I unlock my phone?!
    07-31-2014 03:19 PM
  2. Almeuit's Avatar
    Login to your Google account on a computer and use Android device manager to reset the password.

    Sent from my T-Mobile Note 3 using AC Forums.
    07-31-2014 05:18 PM

Similar Threads

  1. How do i reactivate finger print screen lock
    By Paddymak2 in forum Ask a Question
    Replies: 1
    Last Post: 09-24-2014, 11:08 PM
  2. [Free] Final Destination - A finger-maze-runner game
    By yapyeeleck in forum Android Games
    Replies: 10
    Last Post: 08-31-2014, 07:14 PM
  3. Replies: 10
    Last Post: 08-07-2014, 08:04 PM
  4. Loss password and finger print cannot identify
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 07-29-2014, 08:09 PM
  5. Fingerprint Scanner unlock!! finally. its actually great!
    By Alleyviper13 in forum Samsung Galaxy S5
    Replies: 6
    Last Post: 07-19-2014, 09:46 PM