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  1. Thread Author  Thread Author    #1  
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    Unhappy couldn't find update

    hello,im currently using htc one M7 with android version 4.1.2 and HTC sense version 5.0 . official updates have been released for this device.my device is an unlocked one ..so i tried to update it ...but when i select the update option it says there are no updates available for your phone.what should i do..im really frustrated with this...please help me
  2. #2  

    Default Re: couldn't find update

    Welcome to Android Central! Who's your carrier? Is the phone rooted and running a custom ROM?
  3. #3  

    Default Re: couldn't find update

    basically its an AT&T device......but i have unlocked it using the unlock code to use it with another sim...and no i havent rooted it
  4. #4  

    Default Re: couldn't find update

    Have you contacted AT&T about this? I'm not sure if unlocking it would prevent it from getting updates from AT&T. Let me ask some other people.

    EDIT: Actually, I think I was misunderstanding you. Are you saying it's a phone from AT&T, but you unlocked it and are using a SIM from another provider? That may be why you're not getting the update. AT&T are the ones who push the official update to their phones.
    Saideep Reddy likes this.
  5. #5  

    Default Re: couldn't find update

    thank you... i will wait for your reply ... no i havent contacted AT&T
  6. #6  

    Default Re: couldn't find update

    ohhh really...is that the problem ...but currently im using this phone in India ......is there no other way to update my phone
  7. #7  

    Default Re: couldn't find update

    You can probably download and install the ruu equivalent of the OTA . I don't have the link, but a quick Google search for "htc one m7 ruu" should come up with some results. I am not sure if s off is needed.

    Sent from my Verizon Samsung Galaxy Note 3

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