Nexus 4 Soft keys not working

[AC Question]

Dear Experts, I am using this nexus 4 since 1.5 years and it was running fine till yesterday in kitkat 4.4.4 . But unfortunately the soft keys (the three keys in the home screen ) stopped working . Though i erased all the data it does nt seem to work . PLease suggest any alternatives to fix this hectic issue ..

 

[B. Diddy]

By "erased all data," do you mean a factory reset? If so, then it may be a hardware failure.

 

[Sandra Gill]

I have the same issue, and it seems many many others do too. I have had to install a soft key app in order to navigate my nexus 4. Please let us know when the appropriate update or bug fix will be released to rectify this issue. It is not a hardware problem.