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Mysteriously Locked Phone
I am trying to unlock my Sprint Galaxy S3 running the latest update (not sure if it is 4.3 or 4.4). The lock screen is asking for a password. The mysterious part is, I never setup my phone with an unlock password. I have always used the simple finger swipe across the screen to unlock it.
I know I can unlock it via a factory reset (hard reset), but I want to exhaust all other possibilities as I don't want to lose all my data (contacts, photos, etc.) which isn't backed up. If I can figure out how it got locked, then maybe I can figure out how to unlock it (perhaps what the password is).
I have scoured the internet looking for a solution. I have tried my Google account password and over 200 other possible password combinations that I would have used had I actually set an unlock password. I have also spoken with tech support at Sprint and Samsung. No one can figure out how the phone got locked or how to unlock it (other than a factory reset). Also, no one else has had access to my phone, so it wasn't locked by someone else.
As crazy as it sounds, literally, one day it worked normally and the next day I woke up and it was locked and requiring a password.
Can anyone figure out how it got locked without me setting up a password? And, more importantly, how to unlock it? Many Thanks.