1. AC Question's Avatar
    Forgot pin for phone, factory reset before backing up......is there any way to retrieve my data?

    I've been told I can if I root my phone but I've read that if my phone wasn't rooted before factory reset and I do it now I will lose all my data.

    I purchased Wondershare Dr. Fone and it did not restore my pics or contacts, I've requested a refund.

    ...can any one help me?

    Thanks!
    08-05-2014 05:35 AM
  2. Paul627g's Avatar
    Your correct, if the phone was rooted before all this you could of tried a few different programs. However since you were rooted, your pretty much out of luck here
    08-05-2014 07:23 AM
  3. cellin's Avatar
    Paul627g.....so u r saying that if my phone WAS NOT rooted before this then, I'm out of luck...correct?
    08-05-2014 01:07 PM

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