google + photo auto upload stalled

A

AC Question

Just says "backing up ...1 left" and has stalled like this for days.
Battery levels are fine and I'm on home (secure) wifi

If I can't resolve the problem, how can I see which photo is causing it?

In the HTC forums there's a suggestion that the data manager is labelling some wifi points as hot spots and that this disables the upload - I can't see where to investigate this on my Xperia Z1 compact.

Any help much appreciated.
 

STARGATE

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Oct 8, 2012
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That happened once to my GS4. I just turned it off, pulled the battery out. Waited a minute or two, placed the battery back in and turn the phone on.
After a few minutes the upload begun again and this time went without a hitch.

Sent From The 5th Galaxy Inside The Time Vortex.
 

Peter Martin4

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Thanks for the idea. I can't take the battery out of my Xperia Z1 compact but I turned it fully off and then back on - no change, I'm afraid.
Can I see in the photos app which photo hasn't completed it's upload yet? Then I could delete or put somewhere else, in case it's just the one photo causing the problem.
 

UJ95x

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Aug 26, 2013
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Thanks for the idea. I can't take the battery out of my Xperia Z1 compact but I turned it fully off and then back on - no change, I'm afraid.
Can I see in the photos app which photo hasn't completed it's upload yet? Then I could delete or put somewhere else, in case it's just the one photo causing the problem.

Can you try disconnecting from a WiFi network and see if it'll update over cell data?

Sent from my Galaxy S4 running SOKP 4.4.2
 

Peter Martin4

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Don't really like to do that, given my data plan. However, the good news is that it's cleared itself - though the bad news is I've no idea what I did to make it happen!
I'll just be grateful for small mercies, I think.
Thanks for your help anyway
Regards
 

UJ95x

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Aug 26, 2013
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Don't really like to do that, given my data plan. However, the good news is that it's cleared itself - though the bad news is I've no idea what I did to make it happen!
I'll just be grateful for small mercies, I think.
Thanks for your help anyway
Regards

Well, glad you got it working :)

Sent from my Galaxy S4 running SOKP 4.4.2