1. AC Question's Avatar
    Hello,
    I've just tried to install an app (large app) Sherlock: the network onto my Galaxy S2. I made some room for it, and it downloaded fine, until during the install, the error 491 came up. I did what I normally do (delete my account on my phone, reboot and add it again) but when I tried to download the app again, the error of insufficient space came up. I've cleared my cache to no avail. Could somebody help me?
    Thanks
    08-06-2014 08:36 AM
  2. Golfdriver97's Avatar
    Can you provide a link to the app? I can't find it on Play.
    08-06-2014 08:45 AM
  3. llamaqueen14's Avatar
    Not a link but on the sherlock the network website it has a link to the google play app.
    08-06-2014 08:49 AM
  4. Golfdriver97's Avatar
    08-06-2014 08:57 AM
  5. llamaqueen14's Avatar
    Yes it is. It's 702mb so it's really a lot of space.
    08-06-2014 04:48 PM
  6. Golfdriver97's Avatar
    What are your storage stats?

    Signed, an M8, Liquidsmooth, and the AC Forums App
    08-06-2014 07:21 PM
  7. llamaqueen14's Avatar
    Well it's an 8gb, but about 4gb is 'system space'. It needs about 370 odd mb to run without problems, any less and I can't install any more apps. Before installing that app, I deleted apps to create 1.5gb of space to install it. It failed anyway. I often get the error 491.
    08-07-2014 02:37 AM
  8. Golfdriver97's Avatar
    I downloaded it, and it took up 714 MB, so I am honestly not sure why it won't go on your device.

    Signed, an M8, Liquidsmooth, and the AC Forums App
    anon8380037 likes this.
    08-07-2014 08:23 AM
  9. llamaqueen14's Avatar
    But my problem is I get the 491 error after downloading it, and the uninstalled file is still there somewhere. Maybe I'll try and delete the data on my computer. Because I currently have 390mb and I don't get how that large a file is just not there.
    08-07-2014 09:09 AM
  10. Golfdriver97's Avatar
    But my problem is I get the 491 error after downloading it, and the uninstalled file is still there somewhere. Maybe I'll try and delete the data on my computer. Because I currently have 390mb and I don't get how that large a file is just not there.
    Connecting to a PC should show you that file folder. As for gaining more space (not sure if it will help) but you can try deleting some text messages or any MMS messages. Those can really add up.

    Although I just remembered that the S2 has it's memory partitioned. At least mine is partitioned for 1.92 GB for apps, and the other 12 GB for everything else. This may be another part of the issue.
    08-07-2014 09:14 AM
  11. llamaqueen14's Avatar
    Despite my best efforts, I still can't seem to find it. Do you know what type of name it would be under? Thanks for helping by the way.
    08-07-2014 09:23 AM
  12. Golfdriver97's Avatar
    Despite my best efforts, I still can't seem to find it. Do you know what type of name it would be under? Thanks for helping by the way.
    On my way to work. I will try to remember to look later.

    Signed, an M8, Liquidsmooth, and the AC Forums App
    08-07-2014 10:08 AM
  13. Golfdriver97's Avatar
    Despite my best efforts, I still can't seem to find it. Do you know what type of name it would be under? Thanks for helping by the way.
    I found it through my PC, under Android>obb>com.theprojectfactory

    Signed, an M8, Liquidsmooth, and the AC Forums App
    08-08-2014 08:21 AM
  14. llamaqueen14's Avatar
    Thanks Will search now.
    08-09-2014 01:57 AM
  15. llamaqueen14's Avatar
    Thank you so very much! I did find it and deleted it. Now I'll try and reinstall it, and hopefully it works.
    08-09-2014 02:02 AM
  16. Golfdriver97's Avatar
    Thank you so very much! I did find it and deleted it. Now I'll try and reinstall it, and hopefully it works.
    Hopefully it goes well.
    08-09-2014 09:57 AM

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