1. Tana Mansfield's Avatar
    I got the 500 mb plan and I cannot send texts or receive or make calls if I upgrade to a higher plan will this resolve the issue?
    08-06-2014 08:41 AM
  2. Golfdriver97's Avatar
    I don't think so. What is your carrier?
    08-06-2014 08:43 AM
  3. zocster's Avatar
    That is odd, have never heard of such. Have you tried a replacement SIM card?

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    08-06-2014 08:43 AM
  4. Tana Mansfield's Avatar
    It is a new phone, I just got it last night
    08-06-2014 08:46 AM
  5. Tana Mansfield's Avatar
    tmobile
    08-06-2014 08:46 AM
  6. Joe_Werdan's Avatar
    This sounds like an issue that the carrier will be able to resolve. Go to where you bought the phone, and tell them what you have told us, hopefully more. The place you bought the item really should be the first place you go to get it fixed, not the internet.
    08-06-2014 08:50 AM
  7. Tana Mansfield's Avatar
    They are not open yet, and I thought someone might have had the same issue!
    08-06-2014 08:52 AM
  8. Golfdriver97's Avatar
    Zocster may be on the right idea; the SIM is faulty. However, the best thing to do would be to go into the store, and explain your issue.
    08-06-2014 08:58 AM

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