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  1. Thread Author  Thread Author    #1  

    Angry Galaxy tab 2 p5100 camera wont zoom

    I recently updated my tablet with android 4.2.2 Jelly bean.
    ever since the upgrade i cant seem to be able to zoom in and out of my camera nor video.
    it was working fine until the upgrade.
    can this annoying error be resolved or Samsung just managed to forget that we have to zoom.
  2. #2  

    Default Re: Galaxy tab 2 p5100 camera wont zoom

    Did you perform a factory reset after updating to 4.2.2? Sometimes little things like this happen during an update and needs to get cleaned up.

    Before you try the above you can do a few other things to try and fix it..

    1. Go into Settings/Apps and locate the Camera and Video apps and clear data/cache on them. See if that helps.

    2. Go into the Settings within your camera and there should be a " RESET TO DEFAULT " options somewhere in the list and see if that helps.

    Otherwise I'm out of solutions unless this is a " known " reported problem that is happening to G Tab 2 owners since the update.
    Paul
    Moderator Team Leader @ Android Central

    I am the Tegra Champ. What this means is that from time to time NVIDIA might send me new products to try out. This will not affect my thoughts, ideas, or opinions about any product that are discussed in the forums. Those are still my own.
  3. Thread Author  Thread Author    #3  

    Default Re: Galaxy tab 2 p5100 camera wont zoom

    Paul.
    Can you please explain step 1 clearly or point by point, i cant seem to find any app written camera except instagram if that is what you meant.
    but step 2 also doesn't work...

    thanks for the reply.
  4. #4  

    Default Re: Galaxy tab 2 p5100 camera wont zoom

    You would do the following.

    From your app drawer locate Settings

    Next find in your Settings list, Apps

    Then select ALL across the top and to the far right to show all apps on your device.

    Locate your Camera or Video app and click on it.

    You will be presented with something similar to my screenshot below. Try clearing cache and if need be data on those apps and then see if that resolves your problem.

    Paul
    Moderator Team Leader @ Android Central

    I am the Tegra Champ. What this means is that from time to time NVIDIA might send me new products to try out. This will not affect my thoughts, ideas, or opinions about any product that are discussed in the forums. Those are still my own.
  5. Thread Author  Thread Author    #5  

    Default Re: Galaxy tab 2 p5100 camera wont zoom

    Mr Paul

    I already took the liberty of resetting the phone.
    But still it wont zoom.
    Backed up all my data.
    Managed to retrieve it back but still it wong zoom.
    I think resetting would automatically clear all apps cache.
    Tried searching for camera updates but I cant seem to find anything from the samsung web.

    Thanks for your help

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