1. rdy23's Avatar
    So I have always been a contributor an know forum etiquette. Its important to contribute before you ask. Yet am new to the android world and need to help the girl with a dead nexus 5

    Long story short it dropped 5 floors an wont start up anymore

    She has pix very imp to her she needs recovered. No she didn't backup anywhere

    I have a feeling the pix are still in the memory. Can anyone assist with how I could help her recover them?
    Many thanks
    08-06-2014 08:21 PM
  2. Smply_Rcklss's Avatar
    I'm pretty sure u can plug it into a computer by usb & retrieve them that way. I'm not sure of all the steps, but they should be under a file named DCIM or something similar.

    Tapatalk'n On The M8 ☕🐸
    08-07-2014 05:30 AM
  3. rdy23's Avatar
    Even if it doesn't turn on?
    08-07-2014 04:21 PM
  4. dctokyo's Avatar
    Even if it doesn't turn on?
    If it does not turn on, then sorry, your out of luck
    08-07-2014 09:21 PM
  5. UJ95x's Avatar
    As dctokyo mentioned, you're out of luck if the phone doesn't turn on. Technically they are retrievable, but it's usually just OEMs that have access to the software/hardware required to do so.

    Next time, she can use services like Dropbox or Google + to automatically back up her photos and videos in case anything were to happen again.

    Sent from my Galaxy S4 running SOKP 4.4.2
    08-07-2014 10:36 PM

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