1. AC Question's Avatar
    Hi,

    Please could soemone help?
    I set a pattern lock on my phone - HTC desire the other day, I did not forget it! But instead my 4year old son found it and thought it was some kind of game. Surprise surprise it is locked out.

    No worries I thought, I know my gmail address and password - this doesn't work.
    I've looked on the forum for an answer and tried setting up the 2-step verification. Tried calling it and accessing menu - doesn't work.

    Is there anything I can do or will it be a factory reset?

    My gmail account info is definitely right, as I can log into on my laptop.

    Louise
    08-08-2014 10:11 AM
  2. Golfdriver97's Avatar
    I would suggest taking it to your local carrier store, and see if they can bypass it.
    08-08-2014 10:32 AM

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