Help.... my phone is locked out and won't accept gmail info????!

A

AC Question

Hi,

Please could soemone help?
I set a pattern lock on my phone - HTC desire the other day, I did not forget it! But instead my 4year old son found it and thought it was some kind of game. Surprise surprise it is locked out.

No worries I thought, I know my gmail address and password - this doesn't work.
I've looked on the forum for an answer and tried setting up the 2-step verification. Tried calling it and accessing menu - doesn't work.

Is there anything I can do or will it be a factory reset?

My gmail account info is definitely right, as I can log into on my laptop.

Louise
 

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