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    Default Android TV Box problem - x and o

    I have an android tv box and when I turn it on there is a large X and an O (as in searching) on the screen.
    The AV reset doesn't work for this issue.
    Not sure what to do.
    HELP!!!!
  2. #2  

    Default Re: Android TV Box problem - x and o

    Welcome to Android Central! Can you tell us the brand and model of the device, or is it a totally generic no-name device? If the latter, it may be difficult for anyone to help.
  3. #3  

    Default Re: Android TV Box problem - x and o

    It is an MX
  4. #4  

    Default Re: Android TV Box problem - x and o

    There must be a model number somewhere--can you find it? I'm still not optimistic that we'll be able to find any kind of support documents on the web, though ...
  5. #5  

    Default Re: Android TV Box problem - x and o

    I can only find a sticker on the bottom: c4:4e:ac:05:0c:96
  6. #6  

    Default Re: Android TV Box problem - x and o

    That sounds like a MAC address. The best place to find the model name/number is in Settings>About Device​.

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