S4 crashed trip advisor sreen message won't go away

[AC Question]

Switched on my S4 today and came up with a message that tripadvisor ceased to work. Clicked OK and message returned. Clicked report amd message screen still returned. Can't switch off as this screen hidden by the trip advisor message.
Any ideas on how to resolve?

John Gross

 

[belodion]

Try a Soft Reset. If trip adviser is an app, clear its data cache.

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