1. CounselorJus's Avatar
    My hangouts was lagging like two days ago, so I cleared cache & data. Usually after doing this it would ask me which account I would like to log in as, and when I selected it, it would log me in. This time when I tried it said "Couldn't sign in because we couldn't connect to Google. Try again." I tried on WiFi and mobile data (I was on vacation in Canada)... No luck. I even did the delete Google Play Services thing.. Still gave me the same message. Any idea what caused this and how I can fix it? Thanks a lot in advance.

    Btw, it works on desktop (Gmail, Google+)
    08-10-2014 11:13 PM
  2. wizzrah's Avatar
    My hangouts was lagging like two days ago, so I cleared cache & data. Usually after doing this it would ask me which account I would like to log in as, and when I selected it, it would log me in. This time when I tried it said "Couldn't sign in because we couldn't connect to Google. Try again." I tried on WiFi and mobile data (I was on vacation in Canada)... No luck. I even did the delete Google Play Services thing.. Still gave me the same message. Any idea what caused this and how I can fix it? Thanks a lot in advance.

    Btw, it works on desktop (Gmail, Google+)
    Hello.

    Maybe it will work if you uninstall and then re-install the hangouts app.

    Sent from my HTC One XL using AC Forums mobile app
    B. Diddy likes this.
    08-11-2014 12:49 AM
  3. B. Diddy's Avatar
    Or try removing your Google Account in Settings>Accounts​, then add it back again.
    08-11-2014 12:57 AM

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