screen stays black when I pull phone away from face/ear
Since the verizon software update this weekend my phone screen no longer comes back on when I pull the phone away from my ear when making a phone call. Anyone else experiencing this issue or know of a fix?
- 08-11-2014, 11:32 PM #2
Re: screen stays black when I pull phone away from face/ear
Welcome to Android Central! What phone do you have? It sounds like a proximity sensor issue. On some phones, the proximity sensor is located in a tiny recessed hole near the earpiece, and debris can sometimes get stuck in there, causing the sensor to think the phone is still up against your ear. Use a can of compressed air to clear this hole out.
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