[AC Question]

My htc desire x has a problem with the 3 buttons at the bottom of the handset below the screen: back, home and cascade. The home screen comes up when the phone is turned on and it is possible to use the apps and functions, but it is impossible to switch from one app to another without turning it off and on again. I have tried turning it completely off and re-starting it, and taking out the battery and re-inserting. Is it a problem with the connections? or is it likely to be software? thanks,
Jonathan

[belodion]

Try clearing the App Cached Data in Settings, Storage. If that doesn't do it, try entering Recovery Mode and performing a Cache Partition wipe.

Posted via Android Central App

[DoeJohn31]

Thanks a lot! Worked almost instantly.

[Ragkavitha h]

My htc desire x has a problem with the 3 buttons at the bottom of the handset below the screen: back, home and cascade. The home screen comes up when the phone is turned on and it is possible to use the apps and functions, but it is impossible to switch from one app to another without turning it off and on again. I have tried turning it completely off and re-starting it, and taking out the battery and re-inserting. Is it a problem with the connections? or is it likely to be software? thanks,
Jonathan

[Colinlish]

But how do you clear the app cached data or perform a cache partition wipe?? A lot of thanks

[Sudip Koyal]

my htc desire c was working too slow.. i did hard book through recovery mode... after it my bottom 3 touch keys stopped responding... i tried cache partition wipe too but got no result... please help me out...

[Anees Muhammad]

my htc deisre 816 3 buttons are not working , pls help me
the home button cascade button and back button , how can i clean app cached data in settings , noting in display to do so ???

[Anees Muhammad]

HI JOhn,

how did you do it , could you send me screen shot

[Meelis Amor]

my htc deisre 816 3 buttons are not working , pls help me
the home button cascade button and back button , how can i clean app cached data in settings , noting in display to do so ???

[Adhin Gopuj]

I've the same issue.but I've found a little trick to get an additional home key..And that helps a lot.

For That follow these steps:

1,Create a folder in the home screen(by dragging an app over the other u can create one).

2,Place this folder as one among the bottom bar,where u have fast access to call,messages,camera,..

3,After that.open an app.

4,To close it.press the power button to off ur display(not to switch off phone),the. again press the power button..

5,After that u can see the nee created folder in the fast access.Drag it to the ring.

6,There u go..now U r at the Home screen!

was that helpful?