1. AC Question's Avatar
    Hi, just installed Lookout on my Sony M2, and despite a day or two of effort, even though I have selected "contacts" in "what to backup" in the app, it steadfastly refuses to back them up, when I select backup now on my laptop, it says backup complete, but not one of my 500+ contacts is backed up to the laptop application.

    Q1. Am I doing something wrong, or does this feature not work on some android devices?

    ps. "Find my phone" works a treat.

    Thanks in anticipation,

    Ray
    08-13-2014 09:07 AM
  2. Rukbat's Avatar
    Check the type of contacts you have. (Edit a contact and see what the first data entry for that contact is.) If it's not a Google contact (IOW, if it's a Phone, Device or SIM contact), most backups ignore it. Contacts you want backed up normally have to be Google contacts. (You have that option in entering a new contact.)

    Some contact apps will allow you to export a csv file of all your contacts, Google or not, which can be imported into Google Contacts (More/Import).
    08-13-2014 11:32 AM
  3. Ray Doyle's Avatar
    Hi, thanks for that, I will have a "poke about" and see what's what.
    08-14-2014 11:59 AM
  4. Ray Doyle's Avatar
    You were correct ( of course ), I had saved them all as Phone Contacts, I wonder is there a way to copy the whole lot to Google Contacts cos I am sure as hell not going to resave every one of the 500 individually. I bet that "feature" catches a few folks out.
    Thanks for the help.
    Ray
    08-15-2014 12:19 AM

Similar Threads

  1. Where are my contacts (folder) Galaxy S3
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 05-20-2015, 10:44 AM
  2. location mode changing on its own
    By my3sons23 in forum Samsung Galaxy S5
    Replies: 3
    Last Post: 08-15-2014, 06:42 AM
  3. my tablet does not read a usb flash drive
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-13-2014, 11:51 AM
  4. HTC One M7 won't turn on!!!
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 08-13-2014, 11:23 AM
  5. How to re-install beats audio on HTC
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-13-2014, 08:59 AM
LINK TO POST COPIED TO CLIPBOARD