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  1. Thread Author  Thread Author    #1  
    AC Question
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    Default Lookout not backing up contacts on Sony M2

    Hi, just installed Lookout on my Sony M2, and despite a day or two of effort, even though I have selected "contacts" in "what to backup" in the app, it steadfastly refuses to back them up, when I select backup now on my laptop, it says backup complete, but not one of my 500+ contacts is backed up to the laptop application.

    Q1. Am I doing something wrong, or does this feature not work on some android devices?

    ps. "Find my phone" works a treat.

    Thanks in anticipation,

    Ray
  2. #2  
    Rukbat's Avatar

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    Default Re: Lookout not backing up contacts on Sony M2

    Check the type of contacts you have. (Edit a contact and see what the first data entry for that contact is.) If it's not a Google contact (IOW, if it's a Phone, Device or SIM contact), most backups ignore it. Contacts you want backed up normally have to be Google contacts. (You have that option in entering a new contact.)

    Some contact apps will allow you to export a csv file of all your contacts, Google or not, which can be imported into Google Contacts (More/Import).
  3. #3  

    Thumbs up Re: Lookout not backing up contacts on Sony M2

    Hi, thanks for that, I will have a "poke about" and see what's what.
  4. #4  

    Default Re: Lookout not backing up contacts on Sony M2

    You were correct ( of course ), I had saved them all as Phone Contacts, I wonder is there a way to copy the whole lot to Google Contacts cos I am sure as hell not going to resave every one of the 500 individually. I bet that "feature" catches a few folks out.
    Thanks for the help.
    Ray

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