1. AC Question's Avatar
    Google Play Music manager Error : "couldn't connect to Google Play - Check your internet connection!"
    My Laptop is operating Window 7

    Please assist?
    08-13-2014 11:51 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is your web connection otherwise good? I don't have Music Manager in front of me right now, but is there a place for you to log into your Google account?
    08-13-2014 06:47 PM
  3. Tyler Dallmann's Avatar
    I'm having the same issue. I try to open Music Manager on my computer, but it forces me to log in for some reason, and when I do, it pops up a message saying I have no internet connection.
    Newsflash: I have internet connection.
    09-21-2014 12:40 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! See what happens if you uninstall Music Manager, then reinstall it. Ideally, use a complete uninstall program like Revo Uninstaller to remove registry info as well.
    09-21-2014 02:09 AM
  5. Tyler Dallmann's Avatar
    Reinstalled it, still same error.
    09-21-2014 07:59 PM
  6. B. Diddy's Avatar
    Try changing your DNS server. Maybe the current one is having issues with Google, for some reason. The Ultimate Guide to Changing Your DNS Server
    djchru likes this.
    09-21-2014 10:06 PM
  7. Andy Westbrook1's Avatar
    I not only uninstalled Music Manager but restored my phone (HTC One M8) to factory settings then re-installed. Unable to download, requests just stay in download queue and download status icon never progresses to orange.
    09-24-2014 07:48 PM
  8. djchru's Avatar
    Had been using Music Manager for some time with no issues and recently started giving me the error. I switch the DNS from automatic to Google DNS (8.8.8.8 and 8.8.4.4) and no more issues!
    04-08-2015 09:23 PM
  9. Rob Villy's Avatar
    Im having this same problem only on a mac. Can anyone help? I already uninstalled and reinstalled.
    06-10-2015 05:26 PM

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