1. AC Question's Avatar
    My son tried to unlock my phone a million times and I didn't know it. well he ended up locking me out of it. I do not remember my gmail username or my password. I've been locked out of it for about 5 hours now and really need it. How do I get it unlocked without knowing that information?
    08-13-2014 12:44 PM
  2. UJ95x's Avatar
    The only way to get into the phone would be with the password to your gmail account.

    Since you don't have that, you can take it into a carrier store and see if they can help you.

    Sent from my Galaxy S4 running SlimKat 4.4.4
    08-13-2014 01:30 PM

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