Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
+ Reply Subscribe
Results 1 to 5 of 5
  1. Thread Author  Thread Author    #1  
    AC Question
    AC Question's Avatar
    Guest

    Default HELP!! I have a broken screen and cant get my contacts

    I fell and landed on my 2 week old Sony Xperia z1s. the screen is destroyed but the phone sound and feels like it is still working in the background. I received a new phone from the insurance, (what a ripoff !) but I cant get my contacts out without working the screen. the TMobile store said they cant get them either because they need to work the screen. If i connect via usb to a computer I can see files on the memory but their is nothing obvious and I don't want to just copy and paste and mess up the new phone. Can anyone advise how to get them, I REALLY need this, please!!!
  2. #2  

    Default Re: HELP!! I have a broken screen and cant get my contacts

    Welcome to Android Central! Tough break. Are the contacts associated with the Phone account or a Google account? I strongly recommend associating contacts with your Google account, to avoid problems like this.

    Check out this thread and see if it helps.
    A quick guide to accessing a locked phone with a cracked screen

    Posted via Android Central App.
    Please excuse any typos or autocorrect derps.
  3. #3  

    Default Re: HELP!! I have a broken screen and cant get my contacts

    they are just on the phone, I thought they were being backed up to google but apparently not.... any idea on the files on the phone???? I was hoping to maybe just copy and paste to the new phone... any thoughts???
  4. #4  

    Default Re: HELP!! I have a broken screen and cant get my contacts

    Did you look at the link in my previous post?

    Posted via Android Central App
  5. #5  

    Default Re: HELP!! I have a broken screen and cant get my contacts

    working on it right now, thank you...

Similar Threads

  1. My G3 is a mess
    By ihatevz1234 in forum LG G3
    Replies: 21
    Last Post: 08-19-2014, 07:35 PM
  2. My tablet is totally drained & wont turn on!
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 08-13-2014, 05:33 PM
  3. Android Device Manager disaster - please help! (Galaxy S4)
    By Marla McDaniel in forum Ask a Question
    Replies: 5
    Last Post: 08-13-2014, 05:25 PM
  4. Problem retreiving mms messages on my phone
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-13-2014, 05:18 PM
  5. my brand new Android tablet lose energie fast
    By benf in forum Ask a Question
    Replies: 1
    Last Post: 08-13-2014, 05:14 PM

Posting Permissions