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    AC Question
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    Default Samsung Galaxy Ace II X screen broken trying to access files/photos

    My Samsung Galaxy Ace II X touch screen broke, whenever I plug it into my computer the files don't show up because the screen is locked but I can't unlock it because the touch screen is broken. I tried plugging a mouse into it but my phone wont recognize that its connected. I know its not the cord because it works on my tablet. please help!!!!
  2. #2  

    Default Re: Samsung Galaxy Ace II X screen broken trying to access files/photos

    Welcome to Android Central! Did you actually use an OTG cable for the mouse? You can't plug the mouse directly into the phone. See this thread for more details, if you haven't already: A quick guide to accessing a locked phone with a cracked screen

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