Samsung Galaxy S4 Touch Screen randomly stops working.

A

AC Question

I recently bought the Samsung Galaxy S4 GT-I9500, and sinetunes the lock screen the touch screen won't respond at all (the menu and back touch buttons work, aswell as volume and power). It mainly occurs when I am trying to open the lock screen. If I spam the screen for a minute or two it might start responding enough for me to open the lock screen, but then it's unstable and wont respond 1/3rd of the time. Removing the battery and reinserting it tends to fix it for some time.
 

belodion

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Jun 10, 2014
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Did you buy the phone new or used? If new, return under warranty. If used and not under warranty, try a Factory Reset, backing up whatever you can first.

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Mario Modulor

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Sep 14, 2014
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Same problem. The first time i turn on the S4 the touch works, but after a couple of minutes randonly stops working...

- bought it on Ebay
- I tought that error happened when the S4 starting to prepare the Micro SD
- I did the factory reset two times
- I remove the micro sd and the SIM Card


Thanks
 

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