1. sunnyhuang's Avatar
    This happen only today, not sure what happened or what has changed ... I mean has been using for months and OK.
    I click on the "Enable" but it bring me to another screen <Accounts, + Add account ... (??) no Play Store to check ...
    I go to Settings; Data Usage; Restrict background data is unchecked; Auto sync data is checked. What else can I do?
    I go to Settings; Data Usage; scroll to Google Play Store; Restrict background data is also unchecked.
    So, what has happened?
    PLEASE HELP, THANKS.
    08-16-2014 04:25 AM
  2. N4Newbie's Avatar
    It sounds as though you do not have an active (logged in) Google account; I don't think Play store will work without one.

    Go to Settings -> Accounts -> Google. Is there an account listed? If not, you may need to re-add your Google/Gmail account.
    08-16-2014 06:12 AM
  3. ChazKaz's Avatar
    I've been perplexed by this for days. Finally I accessed the app in my application manager and checked the box to uninstall latest updates. Viola! I am able to use it again. Hope this helps.
    It might have been a recent update so maybe this will fix it.
    09-06-2014 11:26 PM
  4. Bamboo Scramble's Avatar
    I have had this problem twice, now. The 1st time the Sprint Store fixed it but wouldn't tell me what they did. Now I have to go back again and can't use Google Play Store apps all night. Please tell me how to fix this. These solutions don't work for me.
    10-27-2014 10:39 PM
  5. Lisa Silvasy Sowerby's Avatar
    Thank You!!!!!!!!!!!!!! This has been driving me NUTS. I uninstalled the updates and it works perfectly!
    02-12-2015 05:58 AM

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