1. Unregistered's Avatar
    When receiving calls my call screen is a 2 x 2 inch with black background screen. The only button i can git is the end call button. No access to dial pad, mute, speaker phone anything. I have tried what others ha e by shutting phone off then turning it back on and doesnt do anything. Just atarted doing this a few days ago. Please help!
    08-16-2014 06:57 PM
  2. belodion's Avatar
    You could try going into Settings, Storage, and clearing the Cached Data. If ineffective, you could try wiping the Cache Partition in Recovery Mode...taking care not to accidentally do a Factory or Master Reset which would wipe the phone:


    http://support.t-mobile.com/docs/DOC-11204

    Posted via Android Central App
    08-16-2014 07:15 PM
  3. belodion's Avatar
    ....Or is what you describe a sign of a failing battery? Not sure.

    Posted via Android Central App
    08-16-2014 07:17 PM

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