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  • 1 Post By B. Diddy
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    Default Samsung Galaxy s4

    My screen is black! I am unable to see anything! It does turn on and vibrates, rings, just no screen... If I take it to Verizon will they be able to sync my contacts to a new phone and retrieve all of the information that is stored on it? Or would I be able to do this myself! Please help! Thank you!
  2. #2  

    Default Re: Samsung Galaxy s4

    Welcome to Android Central! It sounds like the screen has failed. You could try accessing things yourself, according to this thread: A quick guide to accessing a locked phone with a cracked screen. I'm not sure if Verizon would be able to access your information, but it's worth asking them.

    A screen replacement might not be that expensive--maybe in the $100-$150 range, although I've never had to do it myself.
    UJ95x likes this.

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