Samsung Galaxy s4
My screen is black! I am unable to see anything! It does turn on and vibrates, rings, just no screen... If I take it to Verizon will they be able to sync my contacts to a new phone and retrieve all of the information that is stored on it? Or would I be able to do this myself! Please help! Thank you!
- 08-16-2014, 11:57 PM #2
Re: Samsung Galaxy s4
Welcome to Android Central! It sounds like the screen has failed. You could try accessing things yourself, according to this thread: A quick guide to accessing a locked phone with a cracked screen. I'm not sure if Verizon would be able to access your information, but it's worth asking them.
A screen replacement might not be that expensive--maybe in the $100-$150 range, although I've never had to do it myself.
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