1. AC Question's Avatar
    I have tried turning it off, removing battery waiting then pressing volume up, power and home button at same time until Note 3 display came on but it won't let me do anything past that. I am getting nowhere. What can I do? This is a company phone that I have to use daily.
    08-18-2014 08:36 AM
  2. Golfdriver97's Avatar
    When you pull the battery out, and reboot like normal, does that change anything?
    08-18-2014 09:23 AM
  3. SpookDroid's Avatar
    Or maybe he/she can try booting into Safe Mode? Although if it's not booting up into Recovery, it doesn't bode well...

    Link on how to access Recovery Mode *Thanks, B.Diddy!*
    Reset: Samsung Galaxy S 5 | T-Mobile Support
    Golfdriver97 likes this.
    08-18-2014 09:38 AM

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