1. AC Question's Avatar
    Verizon Galaxy S4. The battery is charged. I even tried switching the battery to make sure it wasn't a battery issue. Not. It does the same. What it does is turn on to the Samsung S4 and then stops doing anything but only when I remove the battery and put it back. The buttons will not get it to turn on. Tried the factory reset and the soft reset too. Nothing. Time to take it to the store? I hate to be told that I need a new phone because they don't know how to fix it when it can. So, if it can be fixed, can someone tell me!?
    08-19-2014 08:04 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! I'm not sure if you tried booting to Recovery Mode--if you haven't, try it and select wipe cache partition: Reset: Samsung Galaxy S 4 | T-Mobile Support
    08-19-2014 10:30 AM

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