1. Zeurich's Avatar
    I am struggling with this for months. I have Samsung galaxy S3 When I connect my mobile phone to the laptop. It says Samsung Kies3 need to be install and when I go through the process it keep saying I have to download Windows XP SP3 but I do have windows XP SP3 already in my Laptop. Any idea how to get this done. I cannot transfer any files on my phone and getting memory full due to the photos and videos. Is there any one who get this sorted. I am truly annoyed with this.
    08-21-2014 04:36 AM
  2. dpham00's Avatar
    Can you not access the device through Windows Explorer?

    Sent from my Verizon Samsung Galaxy Note 3
    08-21-2014 09:05 AM

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