1. lindz6669's Avatar
    Tried to update my tablet but every time it starts the system update it shuts off around 5% and restarts. It will not turn on at all when its not on the charger and when I do plug it in its still attempting the system update but restarting EVERY time and wont get passed the 5%!!! Please help!
    08-21-2014 08:48 AM
  2. dpham00's Avatar
    Try to do a factory data reset before updating

    Sent from my Verizon Samsung Galaxy Note 3
    08-21-2014 08:49 AM

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