Can't find Hidden Items after software update in Samsung Note 3

[hmust]

I just updated my software yesterday for my Samsung Galaxy Note 3 and suddenly it doesn't want to show my hidden items. What can one do?

 

[B. Diddy]

Welcome to Android Central! Was it a system update for your Android version, or a Samsung update? Are you referring to apps hidden in the app drawer, or a hidden file?

 

[hmust]

There was a software update available yesterday and so I did it. Since then this problem occured. Basically what I can't show is the Hidden Items or pictures in the gallery. That only happened after the software update.

 

[B. Diddy]

What I'm asking is if the software update was an upgrade of the Android version (e.g., from 4.3 to 4.4), or if it was a Samsung update (usually for security).

Have you hidden the pictures by using a menu function, or by adding a ".nomedia" file to the folder where the pictures are?

 

[hmust]

It's an upgrade to 4.4.2.

I hid the pictures using the 'Hide Items' option in the gallery menu. Usually pictures appeared right away once clicked 'Show Hidden Items'. Now it doesn't work.

 

[B. Diddy]

So you can still find the "Show Hidden Items" option, but the hidden photos aren't showing up? Try going to the App Manager, selecting the Gallery app, and Clear Cache, then Force Stop. Now see if it works.

 

[hmust]

Yes the Show Hidden Items option is still there, but does not work.

Tried clearing cache and stopping app. Still didn't work.

 

[Mostafa El Bakry]

Yes please I have exactly the same problem, clearing cache and stopping the app didn't fix it for me either!

 

[B. Diddy]

Can you both find the actual image files using a file explorer like ES File Explorer?

 

[Mostafa El Bakry]

No, I can't

 

[B. Diddy]

Were the images in the /DCIM/Camera folder? Or some other folder? If they're not there when you use a file explorer app, they may be gone. Perhaps it was some bug with the update where it deleted any hidden image file. You may want to contact Samsung about it.

 

[Mostafa El Bakry]

They were there by then.The worst thing now is that when I try to hide any image, it's not hidden and is deleted from the original folder.

 

[marcos1991]

I have the same problem

 

[rashaa]

go to my files then sitting you will find show hidden files tick on it then go to All will find a new folder called hide. you will find the pic there but you will face the same problem if you want to hide them again you need to open them from ALL not like before from gallery

 

[selenrrr_19]

Same thing happened to me i had really important pictures!! I need help i tried everything as well but nothing works please help

 

[rashaa]

selenrrr_19 have you tried this way ((go to my files then sitting you will find show hidden files tick on it then go to All will find a new folder called hide. you will find the pic there but you will face the same problem if you want to hide them again you need to open them from ALL not like before from gallery))

 

[usinihande]

Thanks rashaa!

 

[rashaa]

Welcome dear

 

[ximena martinez]

Hi i have the same problem and i was able to find my photos but then i tried hiding them again then pressing show hidden items but it simply wont show them, it sends me back the albums

 

[Soleda Chola Azteca]

I just updated my software yesterday for my Samsung Galaxy Note 3 and suddenly it doesn't want to show my hidden items. What can one do?