A
AC Question
Hi all,
My new Galaxy S4 (purchased last Friday from Future Shop, on Virgin network) has some issues with it's camera/screen. I discovered this today. Sometimes, when I open the camera, (it doesn't matter what mode I'm in. Auto, Panorama etc...) the camera will go black and the screen will turn off. Then it will turn back on and everything is normal again. Then, that only lasts for about a second then the screen turns off again and the whole thing repeats.
Um. I don't think this is normal. Should I return it back to Future Shop? What will they do? Give me a new one? Or will they send it to Samsung? Will they accept my defective phone? This doesn't ALWAYS happen but it happens once in a while.
I already applied a screen protector so will they give me another one if they replace/exchange it?
Thanks!
(I'm in Canada! )
My new Galaxy S4 (purchased last Friday from Future Shop, on Virgin network) has some issues with it's camera/screen. I discovered this today. Sometimes, when I open the camera, (it doesn't matter what mode I'm in. Auto, Panorama etc...) the camera will go black and the screen will turn off. Then it will turn back on and everything is normal again. Then, that only lasts for about a second then the screen turns off again and the whole thing repeats.
Um. I don't think this is normal. Should I return it back to Future Shop? What will they do? Give me a new one? Or will they send it to Samsung? Will they accept my defective phone? This doesn't ALWAYS happen but it happens once in a while.
I already applied a screen protector so will they give me another one if they replace/exchange it?
Thanks!
(I'm in Canada! )