1. AC Question's Avatar
    Since we got back from Florida I have been unable to download pics sent via text and unable to get online, FB, etc. unless I'm connected to WIFI (at home, mcdonalds, etc.) Even when I'm driving I can't use my directions because I have no signal. Any ideas to save a trip to the store? I don't have WIFI at work and I used to be able to sit at my desk and be on FB, search google, etc... now it says I have no connection and I'm off line. ?????
    PLEASE.. any help would be SO appreciated..
    08-25-2014 12:12 PM
  2. SpookDroid's Avatar
    Are you able to make any calls? My first guess would be to try and call your carrier and see if your SIM is active and a data package is activated. Or you could try your SIM in another phone (unlocked or from the same carrier); if the other phone works and yours doesn't, then it's a phone issue. If it doesn't work as well, it's a SIM card and/or carrier activation issue. If you set both phones in the same place, each with its own SIM from the same network, and both don't have service, then it's a service problem in your specific location.
    08-25-2014 12:33 PM

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