1. AC Question's Avatar
    reset my s3 to clear info now it won't charge or connect to pc
    08-26-2014 05:59 PM
  2. UJ95x's Avatar
    Welcome to AC
    What happens when you connect it to a charger? Does it charge slowly or not at all? Does the LED light up telling you that it's charging?

    Sent from my Galaxy S4 running SlimKat 4.4.4
    08-26-2014 06:03 PM
  3. donburt's Avatar
    no light or sign that it can sense the cable is plugged in this same charger works on my other s3
    08-26-2014 07:06 PM
  4. UJ95x's Avatar
    no light or sign that it can sense the cable is plugged in this same charger works on my other s3
    Have you tried a different charger with the one that doesn't work?

    Sent from my Galaxy S4 running SlimKat 4.4.4
    08-26-2014 07:15 PM
  5. donburt's Avatar
    yes i have 4 chargers none change anything all work for the other s3
    08-26-2014 07:24 PM
  6. B. Diddy's Avatar
    Might be worthwhile trying a new or different battery.
    UJ95x likes this.
    08-26-2014 07:38 PM
  7. donburt's Avatar
    battery not the issue both batteries charge in the other s3 this phone would charge untill i reset it
    08-26-2014 07:55 PM
  8. B. Diddy's Avatar
    08-26-2014 10:57 PM
  9. donburt's Avatar
    tried recover mode no change reminds me of a pc that no longer can a port
    08-27-2014 09:41 AM
  10. donburt's Avatar
    would loading latest firm ware help ?
    08-27-2014 09:43 AM
  11. UJ95x's Avatar
    would loading latest firm ware help ?
    To do that your computer would have to be able to recognize the device in the first place. If it's not booting up in any way you try it, the device is likely going to have to be replaced or repaired

    Sent from my Galaxy S4 running SlimKat 4.4.4
    08-27-2014 11:02 AM
  12. donburt's Avatar
    it boots up fine work fine but after the reset it does not see the usb port for charging or connecting to a pc
    08-27-2014 01:48 PM
  13. UJ95x's Avatar
    it boots up fine work fine but after the reset it does not see the usb port for charging or connecting to a pc
    Oh, I see. I thought it had discharged and is no longer charging. Have you tried cleaning out charging port? You can use something like a compressed air can to clear out any debris that may have gotten inside.

    Sent from my Galaxy S4 running SlimKat 4.4.4
    08-27-2014 02:49 PM
  14. donburt's Avatar
    yes tried electrical contact cleaner no change it was charging right before the reset it stopped in the middle of the reset had to remove battery and reset again to get back to start screen
    08-27-2014 04:45 PM
  15. cruzzinlow's Avatar
    08-27-2014 07:53 PM
  16. UJ95x's Avatar
    yes tried electrical contact cleaner no change it was charging right before the reset it stopped in the middle of the reset had to remove battery and reset again to get back to start screen
    Hmm. Not sure what else to suggest then, as that's almost surely a hardware issue. I'm guessing you don't have insurance with your carrier?

    Sent from my Galaxy S4 running SlimKat 4.4.4
    08-27-2014 09:47 PM
  17. donburt's Avatar
    would have thought hardware issue but find it odd that it happened at the moment i reset to factory settings could it be a firmware problem not seeing the usb port
    08-28-2014 10:19 AM
  18. donburt's Avatar
    found the port to be weak will charge if i use charger for my Galaxy tab even then have to move cable around any idea's how to replace port or clean beyond using contact cleaner i have done that 4 times
    08-29-2014 09:59 AM
  19. UJ95x's Avatar
    found the port to be weak will charge if i use charger for my Galaxy tab even then have to move cable around any idea's how to replace port or clean beyond using contact cleaner i have done that 4 times
    I found a couple if videos on YouTube but they're pretty long. You should watch one and see if it's something you think is doable for you

    Sent from my Galaxy S4 running SlimKat 4.4.4
    donburt likes this.
    08-29-2014 10:20 AM

Similar Threads

  1. Samsung Galaxy 3 sending in for repairs
    By AC Question in forum Ask a Question
    Replies: 5
    Last Post: 08-26-2014, 08:24 PM
  2. S3 Factory Reset
    By lwt1830 in forum Ask a Question
    Replies: 5
    Last Post: 08-26-2014, 07:37 PM
  3. Replies: 1
    Last Post: 08-26-2014, 06:12 PM
  4. Replies: 1
    Last Post: 08-26-2014, 06:05 PM
  5. Replies: 2
    Last Post: 08-26-2014, 06:01 PM
LINK TO POST COPIED TO CLIPBOARD