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  1. Thread Author  Thread Author    #1  
    AC Question
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    Default Wi-fi problem - 'authentication problem' - HELP ME!

    In my house we have a brand new Virgin Media TiVo box that was installed a short while ago. We got a new Wi-Fi password along with this and I was able once again to successfully access the internet on my phone (a sony xperia st21i on android). However, I have had to completely reset my phone due to insufficient memory space on the device. When I now come to type in the Wi-Fi password, it says there is an 'authentication problem'.

    Can anyone please help me and explain what I have to do to get onto my Wi-Fi !?

    (p.s I am on an EE mobile network on my Phone, not Virgin Media)
  2. #2  

    Default Re: Wi-fi problem - 'authentication problem' - HELP ME!

    Welcome.
    See if this can help: [GUIDE] Troubleshooting Wi-Fi Connection Problems

    Mav.

    I don't know half of you half as well as I should like,
    and I like less than half of you half as well as you deserve.

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