Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 2 of 2
  1. Thread Author  Thread Author    #1  
    msm0511's Avatar

    Posts
    33 Posts
    Global Posts
    490 Global Posts

    Default Ordering a contract phone through Amazon instead of carrier (AT&T)

    I thought about upgrading through Amazon instead of at my provider because the phone is 100.00 cheaper at Amazon. However, when I called Amazon the rep said that everything went through them, not the carrier. For example, if I wanted to return in my 14 day period to exchange for a different phone I'd go through Amazon, or if I got a bad device I'd send it to Amazon. I'm not sure if it's worth the money savings to have to ship it off if I have trouble rather than driving 5 minutes to the local AT&T. Do any of you guys have experience ordering a contract-based phone through Amazon? How was the customer care? I've never had problems with their customer support, but I wouldn't have a backup phone to use if I had a problem.

    On a side note. Amazon is doing trade-ins for way more than other sites. The only problem is the rep said it could be up to a month before getting the gift card. If any of you have experience trading-in through Amazon, does it really take that long?
  2. #2  

    Default Re: Ordering a contract phone through Amazon instead of carrier (AT&T)

    The one time I ordered a phone through Amazon, everything went smoothly. Amazon is pretty well-known in general for painless return processes, so I wouldn't be too worried about that. Heck, going to a local AT&T store might actually be more of a headache, if you have to wait in a long line, or deal with an uncooperative rep.

Similar Threads

  1. Out of the blue- G3 asks for PIN to unlock...
    By blackdogAC in forum LG G3
    Replies: 3
    Last Post: 08-28-2014, 11:45 AM
  2. Replies: 1
    Last Post: 08-28-2014, 11:07 AM
  3. problems with phone charging and draining fast
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-28-2014, 10:05 AM
  4. How to carrier unlock
    By Randy Whisnant in forum Sprint Galaxy Note 2
    Replies: 3
    Last Post: 08-28-2014, 09:55 AM
  5. Slow phone - One app... to close them all!
    By wenchzilla in forum Samsung Galaxy S5 Rooting, ROMs & Hacks
    Replies: 2
    Last Post: 08-28-2014, 09:49 AM

Posting Permissions