1. AC Question's Avatar
    I recently bought an unlocked AT&T htc one m7. The phone came with 4.3 and I have been trying to update the phone to 4.4 kitkat. The update is available when I check software updates in settings. Once I download it the phone started to install the update, the phone restarted and showed a green circle made with arrows and a green arrow pointing down in the middle of it with the installation bar below it. Once the bar reaches halfway full a red triangle with an exclamation point in the middle of it pops up and I am unable to install the update. I then hold the power button and it restarts my phone. My phone works fine after this failed process but no update is completed.

    Please help!
    Thank you
    08-29-2014 04:41 AM

Similar Threads

  1. Is my HTC M8 dead after some water damage?
    By snorrow in forum HTC One M8
    Replies: 5
    Last Post: 07-02-2015, 07:43 PM
  2. Why is my store updating apps that is has already updated?
    By Sizzers in forum General Help and How To
    Replies: 3
    Last Post: 09-03-2014, 03:43 PM
  3. Replies: 8
    Last Post: 08-30-2014, 09:03 PM
  4. Battery life on HTC 1 mini 2
    By Aimes_D in forum General Help and How To
    Replies: 1
    Last Post: 08-29-2014, 03:19 AM
  5. HTC One restarting
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-29-2014, 02:02 AM
LINK TO POST COPIED TO CLIPBOARD