Full signal but no internet service

A

AC Question

My t-mobile internet service on my S4 has suddenly stopped working. I still have full bars and the little H+ symbol and I'm in a location where its been working perfectly for the past few months. I've tried rebooting the phone and switching to another network then back to t-mobile but nothing has worked. Is there any thing else I could try or should I contact t-mobile?
 

tb865

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Aug 29, 2014
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Someone in the same house has the exact same contract and their internet is working fine.

Its also worth noting this started in a different area a couple of hours away and hasn't changed since I got home.
 

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