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  1. Thread Author  Thread Author    #1  
    AC Question
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    Default Full signal but no internet service

    My t-mobile internet service on my S4 has suddenly stopped working. I still have full bars and the little H+ symbol and I'm in a location where its been working perfectly for the past few months. I've tried rebooting the phone and switching to another network then back to t-mobile but nothing has worked. Is there any thing else I could try or should I contact t-mobile?
  2. #2  

    Default Re: Full signal but no internet service

    Does anyone else with T-Mo in your area have data? If not, it might be a T-Mo issue. And by the sound of it, it looks like it is just a network issue.
  3. #3  

    Default Re: Full signal but no internet service

    Someone in the same house has the exact same contract and their internet is working fine.

    Its also worth noting this started in a different area a couple of hours away and hasn't changed since I got home.
  4. #4  

    Default Re: Full signal but no internet service

    I'd try removing the SIM and reinserting, but if that doesn't help, just call T-Mo.
  5. #5  

    Default Re: Full signal but no internet service

    No change, I'll call them and see what's up.
    Thanks for the advice
  6. #6  

    Default Re: Full signal but no internet service

    If they can't sort it out, come back here, we'll try to figure it out. Just a quick question. You are able to make calls and get messages, right?

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