1. AC Question's Avatar
    i try to turn my samsung on and all it says is "samsung galaxy s4"
    i try charging it and it just comes on as a empty battery with a loading symbol..
    is there anything i can do? any way of getting my pictures off of the phone and on to a computer or something?
    all my pictures are not saved on the SD card....
    08-29-2014 10:28 PM
  2. UJ95x's Avatar
    Welcome to AC
    Wipe the cache partition on your device. Here's a guide: Reset: Samsung Galaxy S 4 | T-Mobile Support
    08-29-2014 11:58 PM

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