1. effimote's Avatar
    yesterday my phone fall off from desk ,it can work fine ,except the sound ,not any voice come out ,
    but after put on earphone ,the sound work normal ,what is wrong with my phone? how can i solve
    this problem?
    08-29-2014 11:03 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What phone is it? Are you saying that sound only comes through headphones now? It is likely the external speaker got damaged when it dropped. If the phone is still under warranty, contact the manufacturer. Otherwise, bring it to a repair shop.
    08-30-2014 02:53 AM
  3. anon8380037's Avatar
    Run the Speaker Clean app. at least you will know if you can hear the high pitched tones it uses to vibrate clean a speaker.

    Sent from my SM-N9005 using Tapatalk Pro
    08-30-2014 09:40 AM
  4. Marc MacInnis's Avatar
    Hi there,
    I just had this problem too, notably it was detecting when the headphones were plugged in or not, so it wasn't 'stuck in headphone mode'. What solved it for me was to go into the "quick settings" where airplane mode can be turned on and off. There was a setting there for sound/vibrate/mute. I togged that around and turned airplane mode on and off and things started working. Looks like my issue was the speakers were muted but the settings ui didn't see it that way.
    09-21-2014 07:57 PM
  5. Marc MacInnis's Avatar
    Actually I was able to reproduce the error.. and this time I could get the sound back by taking the back off my phone, nothing else. Just took the back off my phone and sound started blasting. put the back on, kept working. Interesting.

    Next I'll have to do a rain dance I'm sure.
    09-21-2014 08:10 PM
  6. Rukbat's Avatar
    Either the speaker or the earphone jack (or both) could have gotten damaged in the drop but, as B. Diddy said, you'll have to bring it in.
    Laura Knotek likes this.
    09-21-2014 09:43 PM
  7. sanjay ramani's Avatar
    yesterday my phone fall off from desk ,it can work fine ,except the sound ,not any voice come out ,
    but after put on earphone ,the sound work normal ,what is wrong with my phone? how can i solve
    this problem?
    05-17-2016 11:09 PM
  8. Rukbat's Avatar
    Same answer, Sanjay - yo'll have to bring it in for repair.
    Laura Knotek likes this.
    05-17-2016 11:53 PM

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