Unable to download the attachement file
I have the samsung galaxy s4 mini.Currently I M unable to open the attachement form the mail received.Kindly help in resolving the problems.While clicking on the attachment i m receiving a message that " you must first download the message to download the attachment".
Re: Unable to download the attachement file
Welcome to Android Central! That system message makes it sound like you're dealing the the texting app rather than email. Which one is it?
If you're on your Messaging app, make sure you have mobile data (3G/4G) on, since I'm not sure attachments can be downloaded over voice signal or wi-fi. This also applies to sending photos via Messaging, as well as sending texts to groups.
If you're on email, which email app are you using? The stock Email app, or Gmail, or some other? Make sure you're connected to the web, either via wi-fi or mobile data. Do you still get that error?