Samsung Galax s2 AT&T

A

AC Question

My samsung s2 switches off when iam charging the phone also when i connect to the computer does the same.. i tried to use different usb and chargers but nothing.. i need help pleese its a new phone...
 

belodion

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Jun 10, 2014
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Do you mean 'new' in the sense of bought unused from a retailer, or in the sense that you have just acquired it as a used device? If the former, return it to the store or retailer.

The battery may be faulty. Make sure that the battery is a good tight fit in its compartment, and making good electrical contact. Make sure that the USB port on the phone is clean inside, with no signs of obvious damage.

Let us know how you get on.

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