1. AC Question's Avatar
    Hi, I have problém with my S3.

    The phone doesnt start up, the only 2 things which are happenig are:
    1.Logo Samsung Galxy... when i press start button
    2.Icon of battery, frozen without green colour - when i put it on charger

    I have tryed Start and Home and UP or Down Volume button both options work.

    Please suggest what to do, i am afraid that ill loose data (photos, contacts atc).

    THX in advance

    Sredic
    08-31-2014 10:06 AM
  2. Golfdriver97's Avatar
    Power, volume up and home should get you into recovery. From there, select clear cache, and then restart the system. See if that works.
    Anastasia Sredic likes this.
    08-31-2014 10:15 AM
  3. Anastasia Sredic's Avatar
    Thx for answer. How to restart? on top i have options:
    reboot systém
    apply update from ADB
    apply update from external storage
    wipe data factory reset
    wipe cache partition
    apply update from cache

    some of this or diferent way?
    08-31-2014 10:42 AM
  4. Anastasia Sredic's Avatar
    Thx for answer. How to restart? on top i have options:
    reboot systém
    apply update from ADB
    apply update from external storage
    wipe data factory reset
    wipe cache partition
    apply update from cache

    some of this or diferent way?
    08-31-2014 10:46 AM
  5. Golfdriver97's Avatar
    Thx for answer. How to restart? on top i have options:
    reboot systém
    apply update from ADB
    apply update from external storage
    wipe data factory reset
    wipe cache partition
    apply update from cache

    some of this or diferent way?
    Select wipe cache partition, then click reboot system.
    08-31-2014 10:49 AM
  6. Anastasia Sredic's Avatar
    Select wipe cache partition, then click reboot system.
    what about data in the phone? It will stay or?
    i have read somewhere that it can cose lost of data..
    Please confirm
    THX
    08-31-2014 10:57 AM
  7. Golfdriver97's Avatar
    what about data in the phone? It will stay or?
    i have read somewhere that it can cose lost of data..
    Please confirm
    THX
    Wiping the cache partition shouldn't cause any data loss.
    08-31-2014 11:01 AM
  8. Anastasia Sredic's Avatar
    Wiping the cache partition shouldn't cause any data loss.
    and next step which you suggested - reboot systém now.
    it doesnt cause any data loss neather?
    sorry for repeating questions.. just want to be sure and safe with data..
    08-31-2014 11:09 AM
  9. Golfdriver97's Avatar
    and next step which you suggested - reboot systém now.
    it doesnt cause any data loss neather?
    sorry for repeating questions.. just want to be sure and safe with data..
    Reboot system now, just means you are telling the device to reboot normally into Android.
    08-31-2014 11:14 AM
  10. Anastasia Sredic's Avatar
    Reboot system now, just means you are telling the device to reboot normally into Android.
    I have done it.. still just logo Samsung Galaxy S3.. no change. should i wait? or také out battery and try again to turn it on or ... ?
    08-31-2014 11:26 AM
  11. Golfdriver97's Avatar
    I have done it.. still just logo Samsung Galaxy S3.. no change. should i wait? or také out battery and try again to turn it on or ... ?
    Try pulling the battery for about 20 minutes. Then restart.
    08-31-2014 03:22 PM

Similar Threads

  1. Replies: 1
    Last Post: 09-08-2014, 08:37 PM
  2. Replies: 5
    Last Post: 08-31-2014, 09:26 PM
  3. Contacted Samsung about S5 calling 911. This was their response.
    By black_thorne in forum Samsung Galaxy S5
    Replies: 5
    Last Post: 08-31-2014, 05:12 PM
  4. Frozen Samsung
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-31-2014, 10:31 AM
  5. Samsung i9305 won't encrypt
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-31-2014, 09:43 AM
LINK TO POST COPIED TO CLIPBOARD