A
AC Question
Hello -
My husband and I have the same Samsung S4 phones. His is able to connect to our laptop to download files - he plugs in via USB and the prompt comes up and it is recognized as an independent "drive". He is able to successfully download content. Drivers are up to date and we are using the correct USB cable. When I connect my phone with the same cable, it only indicates that it is charging. Nothing else - no recognition from the PC that it is connected in any manner.
Thoughts? Could it be a phone setting in my phone and not a PC issue?
Thanks.
My husband and I have the same Samsung S4 phones. His is able to connect to our laptop to download files - he plugs in via USB and the prompt comes up and it is recognized as an independent "drive". He is able to successfully download content. Drivers are up to date and we are using the correct USB cable. When I connect my phone with the same cable, it only indicates that it is charging. Nothing else - no recognition from the PC that it is connected in any manner.
Thoughts? Could it be a phone setting in my phone and not a PC issue?
Thanks.