In a jam...
I have one, only one app that imperative for my work. This app has it's own "settings". I have put a separate tone for that app and one for just plain notifications. They are separate sounds. BUT, they don't separate...the general sound is the only one that works. Overrides specific tone for app.
Can I separate them?
Can I upload a ring from zedge for the specific tone?
Re: notification sounds
Welcome to Android Central! Which phone do you have, and which app is the one in question? When you go back to the app's notification settings, does it still show the custom tone that you set, or does the menu show that it reverted back to the default?